1. Service Nature
ProHealthLedger is an open-source SaaS utility and technical accountability tool provided by an independent developer. The core platform is provided via Professional Sponsorship Tiers for Maintenance to all users.
2. Voluntary Contributions
Any financial support, or contributions made via the platform's support section are strictly voluntary. These contributions are intended to support the independent maintenance, hosting costs, and ongoing development of the open-source ledger.
3. No Refund Policy
As contributions are voluntary and provided to support an open-source project, they are generally non-refundable once the transaction is successfully processed. No tangible goods or exclusive services are provided in exchange for these contributions.
4. Exceptional Circumstances
In the event of an accidental duplicate transaction or a technical error with the payment gateway, please contact the developer within 48 hours. We will make reasonable efforts to resolve genuine technical errors or accidental duplicates where possible, subject to the policies of the underlying payment processor.
5. Contact Information
For any queries regarding support contributions or technical issues, please reach out to:
Developer: Rajashri Muglikar
Email: support [at] StomatoBot [dot] com